Terms of Service
Summary
You must be 18+ to use the app
You're responsible for maintaining account security
We provide health and fitness information, not medical advice
Use the app at your own risk; consult a doctor before starting any exercise programme
We're not liable for injuries or damages resulting from app use
You grant us a license to use content you submit, including voice data and shared interactions, but we'll only use it for app-related purposes
We won't sell your personal data or use it for purposes unrelated to the app
AI-generated responses may be inaccurate; use your judgement when following advice
Voice recognition may not be 100% accurate; review important information for accuracy
You can share certain interactions, conversations, and showcases, but you're responsible for what you share
These terms apply globally, with additional rights for EU users
We can terminate your account for violating these terms
The app is provided "as is" without warranties
Our liability is limited to the maximum extent permitted by law
Full Terms of Use
1. Acceptance of Terms
By accessing or using the PTPal mobile application and related services (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the right, authority, and capacity to enter into these Terms.
3. Account Registration and Security
To use certain features of the Service, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Health and Fitness Disclaimer
The Service provides health and fitness information and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before starting any diet or exercise programme.
5. Use of the Service at Your Own Risk
You understand and agree that your use of the Service is at your sole risk. PTPal is not responsible for any injuries, health complications, or damages that may result from your use of the Service or your participation in any exercises, diet plans, or other activities suggested by the Service.
6. User Content and License
By submitting any content through the Service, including voice data and shared interactions, you grant PTPal a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform 1 the content in connection with the Service and PTPal's business. However, we will only use this content for purposes related to operating, improving, and promoting the PTPal service. We will not sell your personal data or use your content for purposes unrelated to PTPal without your explicit consent. This includes the potential future use of anonymised and aggregated data for model training to improve user experience.
7. Voice Interface and Data
By using PTPal's voice interface, you agree that:
We may record, process, and store your voice data as described in our Privacy Policy
Voice recognition may not be 100% accurate, and you are responsible for reviewing any critical information (e.g., health data, exercise instructions) for accuracy
You will not use the voice interface to submit any sensitive personal information beyond what is necessary for the app's core functions
8. AI-Generated Responses and Advice
You acknowledge and agree that:
Responses generated by PTPal's AI system may sometimes be inaccurate, incomplete, or inappropriate for your individual circumstances
AI-generated advice is not a substitute for professional medical advice, diagnosis, or treatment
You will use your own judgement and, when appropriate, consult with healthcare professionals before acting on any AI-generated advice
We are not liable for any consequences resulting from your reliance on AI-generated responses or advice
9. Sharing Interactions, Conversations, and Showcases
When using PTPal's sharing features:
You are solely responsible for the content you choose to share
Do not share any private or sensitive information about yourself or others
By sharing, you grant PTPal and other users permission to view and use the shared content
PTPal may use shared content for promotional or service improvement purposes, always respecting privacy and data protection principles
You can delete shared content, but we cannot guarantee complete removal from all platforms or users who may have accessed it
10. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
a) Violating any applicable laws or regulations b) Impersonating any person or entity c) Interfering with or disrupting the Service d) Attempting to gain unauthorised access to the Service e) Using the Service for any illegal or unauthorised purpose f) Using the voice interface to submit content that infringes on others' intellectual property rights g) Engaging in any illegal activities or violate any applicable laws through voice commands
11. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PTPAL EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PTPAL, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.
14. Indemnification
You agree to indemnify and hold PTPal and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.
15. Global Application and EU-Specific Terms
These Terms of Use apply globally, but users in the European Union have additional rights:
Right to withdraw consent: You can withdraw your consent for processing at any time
Right to object to processing: You can object to certain types of processing, including profiling
Right to data portability: You can request your data in a machine-readable format
Right to lodge complaints: You can complain to your local data protection authority
For all users worldwide:
We strive to provide a consistent level of data protection and user rights globally
Local laws may provide additional rights or limitations, which will be respected where applicable
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Insert appropriate jurisdiction, e.g., England and Wales]
Any disputes will be resolved in the courts of [Insert appropriate jurisdiction]
For EU users, this doesn't affect your right to bring legal proceedings in your country of residence
17. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.
18. Contact Us
If you have any questions about these Terms, please contact us at:
Last Updated: 9th October 2024